December 11, 2017

Service Status

Current Status 

Core network – Melbourne DC1 : OK

Wireless nodes – Major : OK

Wireless nodes – Micro : OK

Wireless nodes – Regional : OK

VoIP (voice) platform : OK

Upstream routing – Domestic : OK

Upstream routing – International : OK

Netflix : OK

YouTube : OK

Spotify : OK

Google : OK


Current known issues

Nil.

Planned outages and works

Capacity upgrade works will take place Wed 6th July 2022 between 1000 and 1700 EST. Customers connected to or through our Kinglake node may experience one or more resets as we migrate traffic onto backup links during these works. We apologise for any inconvenience.

Recently resolved issues

2022

Friday 8th April 2022 0700 : Customers connected to or through our Ivanhoe site experienced an outage as a result of equipment failure. Engineers restored service.
Monday 23rd May 22 0636 : An upstream carrier is experiencing loss of service. We are diverting traffic until their issue is resolved. You may experience slower performance than usual.
Fri 3rd June 2022 1500 : Investigating loss of optical fibre circuit at our Campbellfield node. Service connected to or through this site may run slower than usual.